Service

Report & Performance Monitoring

We achieve the highest results for our Clients

Integrity and relevance in Reporting & Performance management system is a cornerstone of business  follow-up.

We support our clients in defining and implementing key performance indicators and decision-making systems based on understanding their strategy and their business rule.

Our added value is rooted in our knowledge of the retail, our ability to analyze complex situations and the use of technologies.

We improve performance monitoring systems for both Client’s internal processes and external supplier relationship.

We achieve the highest results for our Clients thanks to advanced performance monitoring tools and software.

High level of accuracy and deep understanding of the construction of performance monitoring tools that is aligned with the company’s strategic objectives is the key driver of decision-making process that support our client’s growth. Indeed, it is fundamental for organizations to know how to evaluate and improve supplier performance and how to acquire and manage valuable data coming from a complex variety of channels.


Our team helps you create tiered metrics, perform root cause analysis for areas that are performing below expectation and define clear action plans

Performance monitoring systems to analyze the data

A consultant analyzes the performance data of a retail client

How to drive supplier quality performance

Supplier performance management or SPM is a business practice aimed at measuring, analysing, and managing the supplier’s performance in an effort to optimize costs, alleviate risks, and drive continuous improvement. Its ultimate intent is to identify potential issues and their root causes so that they can be resolved to everyone’s benefit as early as possible.

Most companies rely on timely delivery, price reduction and service quality offered by their suppliers in order to gain more profit, therefore the successful management of supplier performance directly affects the quality of the whole supply chain. This direct cause-and-effect link makes it essential to establish an efficient mechanism to enhance supplier performance evaluation & management and to accelerate its improvement in order to ensure the quality of services and/or products.

Through the evaluation and comparison of supplier performance indicators, companies can ensure and maintain the best service and eliminate suppliers who fail to comply with performance requirements.

The supplier performance management system sets the stage for suppliers to understand the customer’s needs and expectations. This can result in a value-add strategic partnership in which the suppliers’ performance and competencies increasingly grow. The strength of future success is dependent on a mutual ability to attain and maintain market leadership with the best technology and business processes.

Supplier performance management brings together the components of supplier segmentation, risk management, metrics management and consequence management; to actively manage important supplier relationships in a consistent, objective method that provides actionable data resulting in informed decisions on supplier selection.


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Documents and graphs on the performance of a customer in the retail market

6 Benefits of Supplier Performance Management

  1. Limit supply chain risk and disruptions
  2. Protect and improve brand/reputation
  3. Control costs and achieve savings
  4. Segment and rank vendors
  5. Collaborate with suppliers
  6. Improve internal process

Master Data Management Strategy:

Performance appraisal of supplier performance, of workflow and business process management, or of retail planning, generates an incredible amount of data. But to harness the power of these data we need them to be valuable and organized.

Indeed, Master data management & MDM best practice arose out of the necessity for businesses to improve the consistency and quality of their key data assets, such as product data, asset data, customer data, location data, etc.

Therefore, MDM Master data management is defined as the core process used to manage, centralize, organize, categorize, localize, synchronize and enrich master data according to the business rules of the sales, marketing and operational strategies of your company.

Master data – also referred as mdm data – can take the form of product, customer, supplier, location and asset information, in addition to any information sources that drive your business.

The efficient management of master data in a central repository gives you a single authoritative view of information and eliminates costly inefficiencies caused by data silos. It supports your business initiatives through identification, linking and syndication of information across products, customers, stores/locations, employees, suppliers, digital assets and more.


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